Return Policy


Customer service is our top priority.  If for any reason you are not satisfied, please contact us and we will address your concerns.  Decisions regarding returns will be made following our discussion.

Returns & Exchanges for UNUSED, UNOPENED products can be made within 30 days of the original date of purchase. Returns & Exchanges for USED products can be made within 15 days of the original purchase and at the discretion of Anu-Skin. If you would like to arrange a return, please call us to receive authorization to do so at 877-620-4247 or email us at: orders@anu-skin.com.
 
A returned item may affect a free gift you received.  If so, this may also have to be included with the returned item(s).  If you wish to keep the free gift, it's retail cost will be taken into account. 
 
It is the customer's responsibility to pay all return/exchange shipping charges unless an error was made when fulfilling your order. 

If you experience a negative reaction to any product purchased at Anu-Skin discontinue its use immediately and contact us via email at orders@anu-skin.com or call 877-620-4247.
 
** All returns & exchanges are subject to a 15% handling fee.